Commercial Maintenance Account Manager

Role Description

This is a full-time, on-site role for a Commercial Landscape Maintenance Account Manager located in Cleburne, TX. As a Commercial Landscape Maintenance Account Manager, you'll oversee daily operations across multiple commercial properties, serving as the main point of contact for clients. Your day-to-day will include conducting site walks, ensuring quality standards are met, coordinating crews, and managing service delivery. You’ll handle client communications, address service issues, and identify enhancement opportunities to improve property appearance and client satisfaction. Working closely with field teams, you'll monitor job progress, track budgets, and ensure services are completed on time and within scope.

Qualifications

• Minimum 2 years of experience managing commercial landscape maintenance accounts, including turf, irrigation, seasonal color, and plant health

• Ability to build and maintain strong, professional relationships with property managers and commercial clients. Excellent customer service skills are essential

• Regularly inspect job sites to ensure work meets company standards, client expectations, and contract requirements. Address issues proactively

• Identify and propose site improvement opportunities to clients, including seasonal upgrades, irrigation repairs, and landscape enhancements

• Basic understanding of irrigation systems, troubleshooting, and seasonal adjustments. Ability to coordinate repairs with irrigation technicians

• Strong written and verbal communication skills. Must be able to document service calls, proposals, and site visits

• Ability to work independently and manage multiple accounts simultaneously

• Knowledge of safety and regulatory compliance related to landscaping

• Driver's license with clean driving record is required

• Experience in commercial landscaping is highly preferred